Effective Date: 1-1-2024
- Information We Collect
- Personal Information: In the course of using our Platform, you may be required to provide certain personal information, including but not limited to your name, email address, and other contact details when you register for an account or subscribe to our services. We may also collect personal information as needed for identity verification, account management, marketing purpose and customer support.
- Non-Personal Information: We automatically collect certain non-personal information, including your IP address, browser type, and device information when you access the Platform. Non-personal information helps us improve our services and enhance your user experience.
- Trading Information: If you engage in trading activities or use our signal trading, market forecast, and trading products services, we may collect information related to your trading activity, such as trading history, orders, and positions. This information is essential for service provision and analysis.
- Affiliation Data: When using our affiliate or introducer broker (IB) links to open trading accounts, we collect information related to your interactions with these brokers. This may include account creation, transactions, and other activities related to your affiliate or IB arrangements.
- How We Use Your Information
- Service Provision: We use the information you provide to offer and manage our services, including account creation, order execution, and customer support. Your trading information is used to facilitate trading activities and provide you with relevant data and analyses.
- Communication: We may use your contact information to send you updates, newsletters, and promotional materials related to our services. You have the option to opt-out of these communications at any time.
- Analytics: Non-personal information is utilized for analytics and improving the functionality and performance of our Platform. This data helps us identify trends, assess user preferences, and enhance your experience.
- Compliance: We collect and maintain information as required by applicable laws and regulations. This includes data needed for identity verification, account management, and compliance with trading regulations.
- Data Security
We implement robust security measures to protect your data. This includes encryption, access controls, and regular security assessments. However, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and taking security precautions.
- Third Parties
We may share your information with third-party service providers and brokers as necessary to provide our services. These third parties are contractually obligated to protect your data. We may also share data in response to legal requests or if necessary to protect our rights or comply with legal obligations.
- Cookies and Tracking Technologies
- Data Retention
We retain your data as long as necessary to provide our services and fulfill legal obligations. You have the right to request the deletion of your data in accordance with applicable data protection laws.
- Your Rights
You have the right to access, rectify, and delete your personal information, as well as object to or restrict its processing. To exercise these rights or for any inquiries, please contact us at email@example.com.
- Contact Us